Job Description

About the Role

Maleda Tech is hiring a Business Intelligence Analyst to join the revenue operations team of a fast-growing consumer services business. This role is central to shaping how the team measures, manages, and accelerates performance. You'll build core dashboards and data frameworks that enable the team to operate with clarity, speed, and confidence - and your insights will directly inform strategic decisions and help define how the business scales.

Key Responsibilities

Performance Measurement

• Design, build, and maintain dashboards that track business performance.
• Develop and maintain KPIs that provide real-time visibility into business health and funnel performance.
• Analyze funnel conversion rates, drop-off points, and program effectiveness, making recommendations to improve impact and efficiency.
• Partner with cross-functional teams to identify the right metrics and reporting for pilots and new initiatives.

Strategic Insights

• Synthesize complex data into clear, actionable insights for leadership.
• Deliver concise, data-backed narratives that frame opportunities, challenges, and outcomes - going beyond reporting to recommend and drive specific actions.

Data Infrastructure & Automation

• Own SQL-based querying, data wrangling, and transformations for complex datasets.
• Streamline and automate recurring reporting to reduce manual effort and increase accuracy.
• Partner with engineering and data science teams as needed to resolve data quality or access issues.

Qualifications

Required

• Advanced proficiency in SQL for querying and transforming large datasets.
• Experience navigating complex data infrastructure.
• Strong Excel/Google Sheets skills and familiarity with business intelligence tools (e.g., Tableau, Looker, Superset).
• Comfortable leveraging AI tools to accelerate analysis, querying, and reporting.
• Strong analytical and critical thinking skills, with the ability to translate data into clear business insights in writing.
• Excellent written and verbal communication skills, able to tell the story behind the numbers.
• Proven ability to distill complex analyses for non-technical, senior stakeholders.
• Track record of turning findings into concrete recommendations that drove measurable outcomes - not just building and maintaining reports.

Preferred

• 4+ years of experience in business analytics, data, business operations, or a related field.
• Prior experience in a high-growth environment, multi-sided marketplace, or platform business.
• Comfort working independently in a fast-paced, ambiguous environment where speed and clarity matter.
• Bachelor's or Master's degree in Business Analytics, Data, Economics, or a related field.

Note on Scope
This is a business intelligence and analytics role focused on dashboards, KPIs, and actionable reporting - not a data science or ML modeling position. Deep machine learning or predictive modeling experience is not required.

Key Details

• Start Date: ASAP
• Duration: Contract through August 2028 (approx. 2 years)
• Location: Remote (within the U.S.)
• Schedule: Full-time - 40 hours/week, 8 hours/day, 5 days/week
• Pay Rate: $75 - $89/hour + benefits (medical, dental, vision, 401k)
• Work Authorization: Must be authorized to work in the U.S. without sponsorship.
• Engagement: W2 contract role through Maleda Tech.

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