Compliance Officer Job at Prismagic Solutions Inc., Tallahassee, FL

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  • Prismagic Solutions Inc.
  • Tallahassee, FL

Job Description

Candidate Responsibilities:

  • Contact constituents/complainants to discuss the details of the complaints that are filed.
  • Read state statutes and compare with complaints to analyze the issue.
  • Communicating with the public, so good customer service skills are a must.
  • Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
  • Provide any resources or referrals, as appropriate.
  • Send written correspondence to the complainant once approved by the supervisor.
  • Close the case out by adding the appropriate codes/activities/statues in Versa.
  • Document the actions in the OnBase system.

Candidate Required Skills:

  • Communicate verbally and in writing appropriately
  • Read and interrupt client statutes
  • Previous experience working with the public in a professional work environment
  • Exceptional organizational skills
  • Commit to the project time line

Job Tags

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