Job Description

Insurance Account Manager - State Farm Agent Team Member

Position Overview

This is a full-time Insurance Account Manager career opportunity with Jill Gaba State Farm in Northfield, OH for someone who wants to build a long-term insurance career on both sides of the business. You will learn to sell, service, and grow a real book of business, with structured training and a clear path to advance.

Responsibilities

• Manage customer accounts end to end — new sales, policy reviews, and day-to-day service
• Round out existing customer accounts by identifying coverage gaps and cross-selling during reviews
• Develop new business through outbound calls, referrals, and warm follow-ups
• Handle policy questions, billing inquiries, and coverage changes accurately
• Set appointments and move prospects through the sales process
• Maintain accurate activity, pipeline, and customer records in the agency system
• Meet weekly and monthly sales and service goals

Qualifications

• No prior experience required — we will train you
• Comfortable balancing sales goals with day-to-day customer service
• Strong phone presence and clear, confident communication
• Organized and detail-oriented with strong follow-through
• Willingness to obtain required insurance licenses
• Team-oriented with a positive, coachable attitude

Benefits

• Base salary plus performance-based commission
• SIMPLE IRA retirement plan with employer match
• Health insurance stipend
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths
• Company events, contests, and team lunches

Pay range: $55,000-$75,000 per year

This includes base salary, commissions, and bonuses. Your earning potential grows with your performance — top performers exceed this range.

 

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

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