Lead salesforce developer - (Omni-Studio & Omni-Channel and AI / Agentforce) Job at Lorven technologies, Los Angeles, CA

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  • Lorven technologies
  • Los Angeles, CA

Job Description

Job Title: Lead salesforce developer (Omni-Studio & Omni-Channel and AI / Agent force)

Location: Los Angeles, CA

Position: Contract

Demonstrated experience across the full Salesforce development lifecycle, including requirements gathering, technical analysis, solution design, development, testing, deployment, and production support.

  • Experience delivering large-scale, end-to-end Salesforce implementations.
  • Mandatory hands-on experience with Salesforce OmniStudio and Omni-Channel, including configuration, development, and implementation.
  • Strong experience with Sales Cloud and Service Cloud.
  • Hands-on experience with OmniStudio components, including:
    • OmniScript
    • DataRaptor
    • FlexCards
    • Integration Procedures
  • Experience with Omni-Channel routing, including queues, skills-based routing, presence/status configuration, and agent workload management.
  • Strong knowledge of Apex, OOP, Triggers, Visualforce, Lightning Experience, Lightning Web Components (LWC), and Salesforce design patterns.
  • Experience with Salesforce configuration, security, automation, Knowledge, Experience Cloud, Reports, and Dashboards.
  • Strong experience designing and developing REST API integrations using MuleSoft, Kafka, or other event-driven integration platforms.
  • Experience with Salesforce Agentforce and/or AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, or integration of AI services with Salesforce.
  • Understanding of responsible AI practices, AI security, data grounding, and Salesforce AI capabilities is a plus.
  • Experience designing scalable, secure, and maintainable Salesforce solutions.
  • Experience establishing CI/CD and Salesforce deployment pipelines using Git, Copado, or similar tools.
  • Proficiency with Jira, Git, VS Code, and Agile/Scrum methodologies.
  • Strong experience with Salesforce testing, debugging, performance optimization, governor limits, bulkification, and asynchronous Apex.
  • Strong experience supporting Salesforce production environments and resolving complex technical issues.
  • Strong communication, problem-solving, architecture, and collaboration skills.

Preferred Certifications:

  • Salesforce Platform Developer I/II
  • Salesforce Industries/OmniStudio
  • Salesforce Service Cloud
  • Salesforce AI/Agentforce certifications

Job Tags

Contract work

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