Job Description

Salary: $75,000 - 90,000 per year Requirements:

• We need 3+ years of hands-on networking experience, ideally in an MSP or multi-client setting.
• We need strong troubleshooting ability across routing, switching, and firewall technologies.
• We need experience with at least one of the following platforms: Fortinet, Aruba, Meraki, SonicWall, or WatchGuard.
• We need a solid working knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, and network security principles.
• We need the ability to juggle multiple priorities and stay effective in a fast-paced environment.
• Preferred experience includes work in MSP or IT services environments.
• Preferred certifications include Fortinet NSE, Aruba ACSA/ACSP, or Cisco CCNA/CCNP.
• Preferred experience with network monitoring and documentation tools.
• We need strong customer-facing communication skills.
• We need excellent problem-solving and analytical capabilities.
• We need strong communication and documentation skills.
• We need the ability to work both independently and as part of a team.
• We need a customer-focused mindset with a commitment to service excellence.

• We serve as a Tier 2/3 escalation point for network-related service desk tickets.
• We diagnose and resolve complex networking issues across multiple client environments.
• We perform root cause analysis and document fixes for recurring problems.
• We partner with service desk and engineering teams to ensure incidents are resolved promptly.
• We design, deploy, and maintain network infrastructure solutions for client projects.
• We lead or support network upgrades, migrations, and new installations.
• We apply best practices for performance, redundancy, and security.
• We provide technical guidance during project planning and execution.
• We configure and manage firewalls, switches, and wireless networks.
• We carry out firmware upgrades, patching, and proactive monitoring.
• We maintain documentation for network diagrams, configurations, and procedures.
• We ensure client networks meet service-level and security expectations.

• Aruba
• Cisco
• Firewall
• Firmware
• Support
• NAT
• Network
• Security
• TCP/IP
• VPN

More:

We are American PCS Inc, a growing Managed Service Provider based in Council Bluffs, IA, seeking a Network Engineer to join our team in a full-time role. We work with a variety of technologies and client environments, offering exposure to both support and project-based engineering work. Our team culture is collaborative and supportive, with opportunities to expand technical skills across multiple platforms. The role is primarily in person, with hybrid flexibility, and regular onsite installation work is required. Compensation is $75,000 to $90,000 per year, and our benefits package includes dental insurance, health insurance, paid time off, professional development assistance, a referral program, a retirement plan, and vision insurance.

last updated 37 week of 2026

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